Return Loads

Q and A

Latest on Sat, 11:39 am

Kev Greenwood: are you open this morning?

Britannia Willis: Yes our normal office / self storage opening times are as follows: MONDAY - FRIDAY: 9AM - 5PM SATURDAY: 8AM - 12PM SUNDAY: CLOSED

Debbie Tyson: Are you open this morning? I wish to empty my storage unit but I'm concerned about the heavy snowfall.

Dan Willis: Yes we are open as normal (Saturday) 8am - 12pm. The yard has been cleared of snow and access is fine to the site and [...]

Pam Hargreaves: Do you still have any availability for a small house move next week?

Dan Willis: Yes please contact our office and we would be pleased to organize a (free, no-obligation) home visit to discuss your requirements.

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International Insurance

When you move overseas with Britannia Willis, we take care to protect your belongings as if they were our own.

For complete peace of mind when moving abroad, we recommend our “Flexicover” insurance. Britannia’s policy covers you against all risks of loss or damage from the time we take charge of your belongings until they are delivered to your destination.

Giving you comprehensive cover through a major national insurer, Britannia insurance is great value for money.

How Did We Do

"Very friendly, professional and helpful."
— Mrs Everingham, Lancaster
"The removal men were incredibly efficient, cheerful, helpful & hard working. I can not speak more highly of them. They were a credit to Britannia Willis - suffice to say, we would not hesitate to recommend your company."
— Mr Hellewell, Burley In Wharfedale
"No comments as completely satisfied"
— Mrs Hawksworth, Keighley
"The staff were very helpful and polite. Excellent ambassadors for the company."
— Mr Baldwin, Store
"The two staff who moved us were very courteous and friendly."
— Mr T Howson, Skipton
"Highly satisfied with the move. Your staff were efficient, helpful and very polite."
— Mrs Beck, Skipton
"Excellent service"
— Mr & Mrs Seddon 30/12/11, Mill Tower
"Very happy with everything - a job well done"
— Mr & Mrs C Packett, Beamsley
"Couldn't fault the service provided. Very impressed with everything from start to finish."
— Miss Patterson, Embsay
"5 STAR"
— Mr/s Hawkins, Skipton
"Excellent / Efficient / Polite service. Thank you very much."
— Mrs Barrett, Wheatley, Oxford
"Team JM / HA were very efficient & friendly. We would not hesitate to use your service again"
— Mr & Mrs Gurney, Storage In Skipton
"The lads were great - did an exceptional job."
— Harrogate Financial Solutions Ltd, Harrogate
"Thank you for all your help particularly with packing up the entire house!!"
— Mrs Clayton, Wigan
"The guys were helpful & friendly: excellent, will def recommend"
— Kate Birkett, Grassington
"We were very pleased with the service. Simon, Iain and James did a very good job. We will have no hesitation in recommending you. Thanks."
— Mrs Dangerfield, Yearsley
"BRILLIANT! THANK YOU"
— Miss Hewitt, Gargrave
"Excellent service. Very courteous and efficient. Highly recommended. Many thanks."
— Mr Boobier, Skipton
"Fantastic removal. Thank you."
— A Sadler, Sutton
"David, Adrian and James were wonderful under very difficult circumstances. I can't praise them enough. Thank-you."
— Mrs Barker, Airton
"Jason & Gavin a delight to work with. Gavin had been one of the men to put me into store nearly 6 months ago, so he could remember some of the things, really usefull to have same team. Polite, quiet and cheerful WELL DONE!"
— Ms r Conner, Diss, Norfolk
"The crew were especially careful & accommodating. Dave and Adrian are to be commended in every way, they took great care and as a consequence we had no breakages."
— Mr R Kaplan, Farnborough, Oxfordshire
"Excellent, pleasant & hard working team. Very adaptable and made the move easy for us. Would recommend you to friends & colleagues."
— Mr P Smith, Harden
"The staff were very helpful and courteous and made our removal go so smoothly. They packed everything well and it made it easy for us to leave the move to them."
— D and J.D Lee, Greenroyd Mill
"The 4 men could not have been more helpful or more willing. They never stopped all day."
— Mrs Gladwin, Giggleswick
"Both men were very courteous and friendly. Very efficient and ensured that all items were packaged to offer high protection and double checked nothing left behind."
— Mrs Sanderson, Spain
"Fantastic team who attended to the move, 3 hardworking individuals who gave 100%. They were friendly and courteous. 10/10"
— Mrs Brook, Skipton
"Great work thanks very much, we couldn't ask for more!!!"
— Mr Cawkwell, East Morton
"Great crew. Most helpful. Can highly recommend and will certainly use again. Very many thanks for neutralising the stress!!!"
— Mr Elkington, Ilkley
"Excellent service."
— Mr & Mrs G Bell, Barnoldswick
"Sorry for the delay in contacting you but we have had a busy fortnight, we would both like to thank you for a smooth and faultless move - especially convey our thanks to the lads who were extremely helpful with every part of the move both in Skipton and in Ireland. Once again thanks for everything."
— Geoff & Maureen Wormald, Ireland
"We couldn't be more grateful to David, Stuart, Simon and James for everything they did for us - including over and above their job descriptions."
— Mr Cooper, Longton
"The lads made our move run like clockwork. We couldn't see how all our 24 years of stuff was going to end up in Sheffield but we needn't have worried! Grand lads, hard working and polite. Thank you so much."
— Mr and Mrs Shepherd, Beighton, Sheffield
"Your staff were friendly, efficient, helpful and hard working and drank a lot of tea! - well done."
— Mr J Dickinson, Sutton
"Very helpful and efficient staff - David & Simon"
— Mrs Bhagat, storage containers
"The staff were speedy, efficient, pleasant and helpful - I was pleased with the way they worked."
— Mrs Deith, Cambridge
"We are writing to thank you for the impeccable service given by your firm on our removal day. The removal was not straight forward as we are a hotel with guests reident at the time of our removal. We were a little concerned as to the practicalities of this, ie noise and disturbance. We need not have worried your staff were efficient very courteous and could not have been more obliging in every way. We would like to express our sincere thanks to all concerned and would have no hesitation in recommending your company and indeed using yourselves again should the need arise."
— Mr & Mrs Capeling, Eastby
"Thank you for good service, pleasant attitude and full cooperation."
— Mrs Powell, Cuckfield, West Sussex
"The two young men who delivered our goods from storage were very efficient & careful. We found Britannia Willis to be very cheerful and helpful throughout."
— Mrs Dundas, Perth, Scotland
"Both the collection & the delivery went according to plan. The staff were so helpful and took such care with our things - Many Thanks"
— Mr Ellis, Venray, Holland
"Thank-you very much to Simon and Iain."
— MR P DIBB, RAWDON
"A first class crew who gave us excellent service."
— Mrs Maxwell, Winterburn
"Very, very pleased. Adrian and Henry worked well as a team & were very friendly, nothing was too much trouble. Will certainly recommend you to others."
— Mrs Bates, Cowling
"Overall happy with move but the lads used a lot of paper to wrap even my small ornaments and it took 7 days after I had finished unpacking the boxes before you came and collected them."
— Ms Clarke, Kirkby Lonsdale
"Superb service and very pleasant staff, Thank you."
— Mrs C Firth, Keighley
"Fantastic! Very efficient: quick, calm and extremely courteous and polite. I would recommend them. Thankyou."
— Miss Pummell, Otley
"The guy's who came to help pack were the best 250 (or thereabouts) quid we ever spent. We couldn't have done it without your help!"
— Mrs C Mortimer 30/12/11, Skipton
"Did a fantastic job, thankyou."
— K Dixon, Otley
"Excellent - Efficient & helpful."
— Dr Goodall, Boroughbridge
"It is always a pleasure to deal with your company - all the employees I have come into contact with have always been very pleasant and polite - thank you"
— Mr Dale, Store
"Your staff were polite and helpful. As a result I would recommend your company."
— Mr Baldwin, Skipton
"All the staff were very friendly and courteous. Very professional service and very stress-free. We would highly recommend Britannia Willis. Thank-you!"
— Mrs Carr, Flaxby, Knaresborough
"WE WERE VERY IMPRESSED BY THE EFFICIENCY & ORGANISATION OF THE TWO YOUNG MEN"
— MRS NOON, SELF STORE UNIT 121
"Excellent service, Well carried out. Thank you so much for all your help"
— Mr & Mrs Shorrock, Waddington, Clitheroe
"Very grateful for the excellent service you provided, staff could not have been more helpful."
— Mr Daley, Sutton In Craven
"Very fast careful service, thank you."
— Mr Cheater, Ilkley
"I valued the cheerful and efficient manner of the men concerned."
— Mrs Stevens, Store
"The lads worked very hard & were also very pleasant. I was very pleased with the service."
— Mrs Harper, Brighouse
"Our move from Haworth to storage and eventually on to Bude in Cornwall has been very smooth. Can I pass on my thanks to both teams who were very courteous and exceptionally helpful at both ends making the whole event a more enjoyable experience. The guys were a credit to the company."
— Mr Hutcheson, Bude, Cornwall
"Ady + Jake were REALLY helpful and very pleasant to deal with. Thank you. "
— Skipton Properties Ltd, Whitley St, Bingley
"The staff were punctual, pleasant and very proficient. A pleasure to work with."
— Mr T Barnard, Store
"They were an excellent team. Most helpful and obliging in every way. Thankyou."
— Mrs Dunn, Ripon
"I thought the staff were excellent and the move went very efficiently. I was extremely pleased with the planning and removal itself."
— Mr Fox, Skipton
"Exemplary workmanship and service"
— Mrs Etherington, Skipton
"The service provided by you has always been excellent and we would be pleased to use you in the future."
— Mrs Starkey, Windermere (via Skipton store)
"I can not praise your men enough, nothing was too much trouble, their driving skills at getting the vehicles through the gate - amazing! They remained helpful & cheerful despite the terrible weather & all the heavy furniture. Well done!"
— Mrs Mitton, Hawkswick
"Wonderful staff. Efficient and made the removal easy. Thankyou!"
— Ms Bradley
"very good service"
— Mrs Claybrough, store
"The lads were a great help & were very careful in handling all of our furniture & we would certainly use Britannia again. Many thanks"
— Mr Brown, Ilkley
"EXCELLENT. GREAT LADS."
— Mr N Mannion, Hellifield
"Jonathan & team were VERY helpful"
— Mrs Stevens, Settle
"Very efficient service. Staff v helpful, cooperative and calm. Nothing lost, nothing damaged. Many Thanks"
— Ms Timmins, Richmond
"I think that all your removal personnel were excellent, they worked so hard and for so long. They were helpful and pleasant to have around both in Addingham and Dorking. I will certainly recommend your company, it has been a pleasurable experience instead of the tiring misery I expected. Please give my thanks to the team involved."
— Mrs Priestley, Dorking
"The team were brilliant. Nothing was too much trouble and they were helpful, cheerful and courteous all day long."
— Mr Marsden, Bradley
"We have moved many times over the past 40 odd years & this was one of the best moves and certainly one of the very best crews."
— Rev P Rolfe 1/2/12, Cleckheaton
"The Britannia staff who carried out our move acted in a very proffesional manner at all times, they were very polite and considerate and made our move stress free"
— Mrs Snow, Draughton
"Very good workers and did the job in hand to high standards."
— Mr & Mrs Waddington, Storage
"The move from Windsor Avenue to Tosside by the two men were brilliant and so polite and helpful in every-way"
— Mr & Mrs Akrigg 23/12/11, Tosside
"We were delighted with the service we received. The team were polite and obliging as well as professional in their approach - we made the right choice! Many thanks for the patience and fairness you showed in the week leading up to the move. It was very stressful for us but your attitude & approach helped reduce the stress. We would certainly recommend you."
— Mr K Rogers 19/12/11, Crosshills
"Simon & Dave were fantastic. They could not have been better. They far exceeded what was expected and were polite, cheerful and helpful throughout the whole process. I would totally recommend the service provided by your company. Thankyou."
— Mr R Bates 19/12/11, Nutfield, Surrey
"Excellent service, Thanks"
— Mrs Troth, Oxenhope
"Excellent team of hard-workers."
— R Winters, Skipton
"All staff were very helpful & they did a good job. No complaints at all."
— E Clarke, Sutton
"Very professional and friendly. Thank you for making everything go smoothly and for being so helpful."
— Mr ED Arkell, Aylesbury, Bucks
"We are grateful for your VERY prompt help"
— Mr Flack, Peterborough

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How Did We Do

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