Frequently Asked Questions

  • Mr Carl Letsworth asks:

    I am moving with you next Wednesday but opted to do my own packing but we’ve run out of boxes, can I call in and collect some on Saturday and how much do they cost?

    • Britannia Willis asks:

      There is no additional cost for boxes, you are welcome to call and collect them (they all come flat-pack) within our office hours Mon – Fri 9am – 5pm and Saturday 8am-12pm or if you prefer we can arrange to deliver them to you when we have a truck passing which is most days.

  • Miss Eaton asks:

    Do you have availability next week for a move from Addingham to your storage?

    • Britannia Willis asks:

      Yes we do still have availability for next week. Please contact our office and we would be happy to organise a free no obligation pre-move survey.

  • Tracy Belton asks:

    How much will it cost to collect my things from our three bedroom house in Eldwick and to store them for about 6 weeks?

    • Britannia Willis asks:

      Please contact our office and we would be happy to organise a free no obligation pre-move survey. We can provide a fixed cost for the removal into store and then a weekly storage rate.

  • julie asks:

    do you have storage and if so how much does it cost

    • Dan Willis asks:

      We offer two main options for storage:
      1) CONTAINERISED STORAGE– Firstly we would visit your home to provide a free no obligation quotation. Our fully trained team would wrap and prepare items, take a full inventory and load your effects into specially designed storage containers which are portable and for added safety and peace of mind we would load them on site at your property using our purpose built vehicles, once sealed in the storage container your effects are locked away and protected until they arrive at final destination once removed from storage. Due to the fact that our staff will fully wrap and protect items to our high standards this method of storage comes with full insurance cover. We can also pack all of your boxes / cartons if you require this service.
      2) SELF STORAGE – we offer purpose built storage units for rental on site here in Skipton, the units are located inside a large warehouse which is dry, fully insulated, alarmed and cctv protected. You are welcome to bring items in yourself and can access the units as many times as you wish within our working hours without additional cost. The units vary in size and cost, more information can be found at

  • Tammy Smith asks:

    can you just store my 2 sofas and armchair for a few weeks if i drop them off?

    • Dan Willis asks:

      We have specialist suite racks to suit this purpose. Sofas and armchairs would first be covered in plastic protective covers and then placed on the specially made racks without danger of crush marks or damage which can be caused if such items are stacked in more basic facilities.
      We can also provide a quote for collection of your suite or you are welcome to bring it in yourself, please give us a call and we shall be pleased to make the necessary arrangements.

  • Anon asks:

    Are you able to collect and store the contents of my narrow boat whilst I have it rennovated?

    • Britannia Willis asks:

      Yes please contact our office with details of the items you wish to store or we can organize a survey to discuss your requirements.

  • Pam Hargreaves asks:

    Do you still have any availability for a small house move next week?

    • Dan Willis asks:

      Yes please contact our office and we would be pleased to organize a (free, no-obligation) home visit to discuss your requirements.

  • John Johnson asks:

    Are you open on a Saturday?

    • david miller asks:

      Yes, we are open from 8am – 12pm on a Saturday.

  • Kate Wilson asks:

    I just need a piano moving from Ilkley to Northampton. Can you do this?

    • Dan Willis asks:

      Yes we would be happy to arrange the removal of your piano. As it is only one item to remove we may be able to complete this as a PART LOAD (this reduces costs as you would share van space with other loads heading in the same direction) Please call our office and we would be happy to discuss part load availability.

  • Paul Johnson asks:

    Do you offer storage facilities?

    • Dan Willis asks:

      Yes we have both self storage and containerized storage on site here at our Skipton depot.

  • matthew bates asks:

    do you do international moves to america?

    • Britannia Willis asks:

      Yes we are fully equipped to deal with overseas removals, we offer a full export wrapping service and can organise a full ‘door to door’ move either using a full shipping container or as groupage depending on volume to be shipped. Please contact our office and we would be happy to organise a free no obligation pre-move survey.

  • Tim Heaton asks:

    How much notice do you require for a normal household removal (Ilkley to Burley In Wharfedale)

    • Britannia Willis asks:

      We generally require approximately two weeks notice for the booking of moves – it is always wise to give as much notice as you possibly can to ensure that we can secure the date of your choice, however of course we understand it may not always be possible to give this much notice and we can often fit last minute jobs in (depending on our existing commitments at any given time).
      It is sensible to book our free no obligation pre-move survey well in advance of the move (at least 4-6 weeks) in order that we can give you costings and assess requirements in terms of vehicles, staff and materials in order to make the whole process much quicker and smoother when you are in a position to book dates.

  • Judy Millington asks:

    Do you sell boxes?

    • Dan Willis asks:

      We sell boxes of various sizes along with a full range of packing materials at our office on Gargrave Road, Skipton.

      All boxes are sold individually and payment by cash or most credit cards is acceptable.

  • alan lunn asks:

    do you have storage only facilities for a small amount of household furniture thanks

    • Dan Willis asks:

      We can arrange storage for anything from one item to the contents of an entire house, please contact our office and we can give you a quote based on the volume you wish to store. We can fully blanket wrap and place your effects into our clean, dry and secure containerised storage or if you require access to items whilst in store we also have a modern self storage facility.

      If you are looking to bring the items in yourself and just need some storage space I would suggest self storage will best suit your needs.

  • Claire L asks:

    Hello, please could you give me an idea on prices to ship items to New Zealand. We are looking at sending, 2 snowboards, 2 mountain bikes and a few other small belongings. Thank you, Claire

  • Elaine Spencer asks:

    Can you sort the removal of my piano?

    • Britannia Willis asks:

      We have lots of experience moving all types of piano from uprights to concert grandes. We have all the equipment and covers required and if you require storage we have a dedicated heated piano room, we currently have about 20 pianos in store of all shapes and sizes from different clients.

  • Terry Benson asks:

    I have recently moved to Bradley from Scotland but the company who moved me cannot collect the boxes – do you want them?

    • Britannia Willis asks:

      Hi Mr Benson, yes you are welcome to drop of clean / tidy cartons (not old paper/rubbish) anytime within normal office hours at our yard, or if you prefer please ring 01756 792980 with your address and we shall arrange to collect the boxes when passing.

  • Ben Jenkinson asks:

    Do you store pallets?

    • Dan Willis asks:

      Yes we also offer open warehouse space and / or short or long term pallet storage in a separate purpose built warehouse. We can also offer forklift and warehousing facilities. Please see the storage section of our website or give us a call on 01756 792980 and we would be very happy to discuss your requirements.

  • Kev Greenwood asks:

    are you open this morning?

    • Britannia Willis asks:

      Yes our normal office / self storage opening times are as follows:
      MONDAY – FRIDAY: 9AM – 5PM
      SATURDAY: 8AM – 12PM

  • maureen briki asks:

    Hi, please could you give me an estimate for moving items to Tenerife from Ilkley within the next few months?

    • Britannia Willis asks:

      Please provide your name, address and contact details along with a delivery address and list of effects to be shipped and we shall be pleased to provide our quotation for the shipment.

  • Ken Littlebury asks:

    How much would you charge to move us from Gargrave to Ilkley? (we are moving in the next few weeks)

    • Britannia Willis asks:

      Please contact our office on 01756 792980 & we would be pleased to arrange a (free, no obligation) house call. The purpose of the home visit is simply to assess volumes & discuss your requirements so that we can provide accurate costings.

  • Aus Leaver asks:

    Hi guys.
    I’m looking to place my household contents into storage. The length of contract would be between 2-3 years, so this would need to be a little flexible.
    The storage space needed, at best guess (on the up side), would be 100 square feet or similar to a small garage.
    I’d need to start storing items as of April with the remainder of the items going into storage around the back end of June. After that no access would be required until we return.
    If a good price can be achieved I would be willing to pay 12-18 months up front and then in 6 month payments thereafter.
    If you require any more info then please feel free to call me on the number supplied.
    I look forward to hearing from you soon.
    Kind regards,

    • Britannia Willis asks:

      Hi Aus

      Please could you clarify which service you require:

      Removals & storage: (Britannia Willis) We wrap your effects & collect from your home loading directly into our purpose built storage containers. It will be necessary to complete a home survey to discuss your requirements & assess volumes which is no obligation & free of charge.

      Self-Storage: (Skipton Self Store) You just need storage space & want a storage unit which you will fill yourself or by man + van etc. You would need to call up & look at the different sizes of units available in order to choose one which is suitable for your needs.

      We will do our very best to provide you with a favourable rate for either of the above options due to the long period of storage required.

      Best Regards

      Dan Willis

      Britannia Willis Of Skipton
      Tel: 01756 792980

      Skipton Self Store
      Tel: 01756 700770

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